Get an overview of the online moving process with pro tips from experienced customers and counselors.
Need more? Visit your local transportation office or call 1 (800) 462-2176 for 24/7 support.
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In DPS, you can write a review of your moving company (transporter/carrier) after each shipment.
First, log in to ETA, and choose DPS.
Pro-Tip: Real humans will read your responses, and make sure that the Moving Company's score is either raised or lowered accordingly. Your responses are important.
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In the Shipment Details on the DPS homepage, click on "Complete Survey".
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Here, rate everything from your moving company's timeliness to professionalism in packing, pickup, and delivery.
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Next, you can choose to allow your moving company, or local Transportation Office to contact you about your responses.
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You can choose to leave a personal message here. When you're done, don't forget to save and submit your survey. Thank you!