Get an overview of the online moving process with pro tips from experienced customers and counselors.
Need more? Visit your local transportation office or call 1 (800) 462-2176 for 24/7 support.
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Go to Electronic Transportation Acquisition (ETA) and click "New User Registration."
Pro-Tip: Turn off your pop-up blocker, otherwise the DPS window and New User Registration window won’t be able to open.
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Select "DPS" from the list of available applications. Find it in the alphabetical list, and to add it to the "Selected Applications" list by clicking on the plus icon to the right. Then click NEXT at the bottom of the page.
Pro-Tip: DPS stands for Defense Personal Property System. It’s just one of many sites housed within the ETA (Electronic Transportation Acquisition) system, which is why you have to go through ETA to access it.
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Choose the Application Role from the dropdown menu that best describes your situation. For example, if you’re on active duty, you probably fall into the category: "DOD Customer/Service Member".
Pro-Tip: There are a lot of roles in this list! That’s because it takes the coordination of a lot of people to get the moves done!
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Fill out the Customer Registration fields and choose your security questions. Then you’ll get an email with your username.
Pro-Tip: Enter an email address you can check anywhere.
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In the email, click the ETA link to verify your username and security questions. When you do, you’ll get an email with your 6 digit access key (validation code).
Pro-Tip: To save time, leave these windows open while you wait for emails.
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Here, verify your username and security questions. Wait for an email from ETA Administrator to get your 6 digit access key (validation code).
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On the ETA site where you verified your username, enter the validation code to set your password.
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Now you can choose your password. Make sure it's one that you can remember, but is not a password you use for other websites or accounts.
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With your username and password, you can access DPS! On the ETA homepage, login and then click "My Approved Applications" to find the DPS link.
Use DPS to schedule your move by "self counseling". You will create a profile, upload your orders, and create a shipment.
Pro-Tip: Your moving dates aren’t confirmed until you’ve spoken to your local Transportation Office and Moving Company - even if you registered for DPS and created a shipment for your orders.
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Log in to DPS