Information for DP3 Customers Impacted by Conditions Based Movement in a COVID Environment

DP3 COVID-19 Customer Guidance

DOD Commitment

Inconvenience Claim Fact Sheet

DPS will transition to its new URL at https://dps.move.mil/cust on 26 February 2021. To ensure continued access to DPS after the transition, contact your local network security provider to approve the new URL. Please update any bookmarks to reflect the new URL.

HOT LINKS: Sign in to DPS or create a new account to schedule a move, submit a customer satisfaction survey, or file a loss and damage claim.

DPS Web Link: https://dps.sddc.army.mil/cust/standard/user/home.xhtml

Personal Property Consignment Instructions Guide

Consignment Guide & Country Instructions

CONUS PERSONAL PROPERTY CONSIGNMENT INSTRUCTION GUIDE (February 2021 v33.d)

OCONUS COUNTRY INSTRUCTIONS (February 2021 v15)

OCONUS PPCIG GBLOC Pacific AOR (Effective Date 9-Apr-19)

OCONUS PPCIG GBLOC Europe SWA AOR (Effective Date 10-Apr-19)

OCONUS State (Alaska and Hawaii) Country Instructions (February 2021 v4)

2021 NonPeak Season

DP3 NONPEAK SEASON SLIDES FOR WEEK 7 (20210211) FINAL [659.17 KB]

DP3-Industry Conditions Based Movement Call RAHs

Industry Call Readaheads, 16 February 2021 [624.93 KB]

2021 Business Rules

2021 400NG (Final) (04DEC 20) [1.42 MB]
2021 400NG Baseline Rates [4.81 MB]
2021 Claims Liability Business Rules (Final) (2 DEC 2020) [446.57 KB]
2021 CRM Instructions (13 Nov 20) [95.79 KB]
2021 DP3 Tender Of Service (TOS) (Final) [873.47 KB]
DP3 Inconvenience Claim Form (26 Jan 2021) [713.79 KB]
DP3 Real Property Damage Form (1 Feb 2021) [688.54 KB]
DP3 Shipment Inconvenience Claim Form (2 Dec) [223.94 KB]
FY21 CRM TEMPLATE [10.54 KB]
IT-21 (Final) 03 Dec 20 [2.87 MB]

Industry and TSP Communications

2019 DP3 EWG Meeting Minutes [187 KB]
2019-05-02 DP3 Open Discussion - Meeting Minutes [110 KB]
2019-06-18 DP3 Open Discusssion - Meeting Minutes [121.75 KB]
2020 DP3 Virtual Personal Property Forum Slides and Read Aheads Day 1 [3.01 MB]
2020 DP3 Virtual Personal Property Forum Slides and Read Aheads Day 2 [2.25 MB]
Bot Template [14.57 KB]
FAQs for DP3 Stop Movement 10% Adjustment Scenarios 28 Apr 2020 [47.59 KB]
Positive COVID-19 Results Notification Flow Options [133.3 KB]
TSP Inconvenience Claim Monthly Report 14 Aug 2020 [37.48 KB]

DP3 Business Rules and Regulations

USTRANSCOM TSP Qualifications [139.12 KB]
USTRANSCOM TRB Business Rules 24 Jan 2020 [93.72 KB]
USTC Domestic - International Transit Time Tables - Effectvie 15 May 2021 - Final [914.62 KB]
USTC Domestic - International Transit Time Tables - 26 Feb 2021 - Final [915.74 KB]
TSP DP3 Certification of Health Protection Protocols Document 29 Apr 2020 [52.98 KB]
PPM Training Documentation 2019-07-01 [1.95 MB]
Positive COVID-19 Results Notification Flow Options [133.3 KB]
IT-20 Change 4 [2.84 MB]
IT-20 Change 3 [2.79 MB]
IT-20 Change 2 [2.8 MB]

2019 DP3 Personal Property Forums

2019 DP3 Fall PPF-Hotwash Agendas 18-19 Sep 2019 [186.33 KB]
2019 Spring PPF Minutes 29 Mar 2019 [1.19 MB]
Final - DP3 Fall PPF 18 Sep 19 [4.09 MB]

Advisories

21-0037

USTRANSCOM PP Advisory #21-0037 (Round 2 Rate Rejection Notification and 2021 TDL Build) 24 Feb 21 [22.89 KB]
21-0036

USTRANSCOM PP Advisory #21-0036 Spring Personal Property Forum Registration [20.6 KB]
21-0035

USTRANSCOM Personal Property Advisory #21-0035 Revision of the Non-Temporary Storage Tender of Service (NTS TOS) [22.07 KB]
21-0031

USTRANSCOM PP Advisory 21-0031 Domestic Transit Times Reverting back to Pre COVID19 2 Feb 2021 [21.42 KB]
21-0030

USTRANSCOM PP Advisory #21-0030 (Pickup Spread Dates 2021 Business Rules) 1 Feb 21 [103.33 KB]
21-0024

USTRANSCOM PP Advisory #21-0024 2021 Defense Personal Property Program (DP3) Spring Personal Property Forum (PPF) Save the Date [117.98 KB]
21-0023

USTRANSCOM PP Advisory 21-0023 Mean Score and CSS Appeal Extension for 15 May - 31 Jul 2021 PP.pdf [39.94 KB]
21-0021

USTRANSCOM Personal Property Advisory 21-0021 (Temporary change of AMC Norfolk POE to JB Charleston SC 1 March) Dated 30 Dec 2020 [125.57 KB]
21-0020

USTRANSCOM Personal Property Advisory #21-0020 (Notification of Program-Wide Non Temporary Storage Facilities Inspection) [42.32 KB]
21-0018

USTRANSCOM Advisory 21-0018 Recalculation of CSS Scores for 15 May -31 July2021 PP [81.62 KB]

Household Goods

2018 400NG Baseline Rates [5.97 MB]
2018 400NG Tariff [1.11 MB]
2019 400NG Baseline Rates [5.97 MB]
2019 400NG Change 1 [3.03 MB]
2019 400NG Change 2 [1.15 MB]
2019 400NG Change 3 [1.16 MB]
2019 400NG Tariff [1.15 MB]
2020 DPS DOM Channel Control List [32.96 KB]
2020 DPS INTL Special Solicitation Channel Control List [147.05 KB]
2020 DPS INTL Standard Channel Control List [174 KB]

Non-Temporary Storage (NTS)

A-CERTIFICATE-OF-INDEPENDENT-PRICE-DETERMINATION [54.35 KB]
AGFM - 1 - New Jersey [99.92 KB]
AGFM - A - Indiana [123.85 KB]
AGFM - B - Maine and New Hampshire [121.17 KB]
AGFM - C - Connecticut [119.73 KB]
AGFM - D - Delaware (Containerized) [104.28 KB]
AGFM - D - Delaware and Maryland [122.69 KB]
AGFM - E - Massachusetts and Rhode Island [96.43 KB]
AGFM - F - Ohio [96.02 KB]
AGFM - G - New York [91.17 KB]

Tender of Service NTS Rates Rankings

AGFM [1.09 MB]
BGAC [1.47 MB]
BGNC [499.42 KB]
BKAS [130.3 KB]
CHAT [89.07 KB]
CLPK [78.56 KB]
CNNQ [1.18 MB]
CONTAINER [1.36 MB]
DEPLOYMENT [889.19 KB]
HAFC [1.24 MB]

DP3 Fuel Surcharge Tables

USTRANSCOM Fuel Surcharge Table Febaruary 2021 [116.36 KB]