Information for DP3 Customers Impacted by Conditions Based Movement in a COVID Environment

DP3 COVID-19 Customer Guidance

DOD Commitment

Inconvenience Claim Fact Sheet

Claims Fact Sheet DPMO

Personal Property Quick Reference Guide

7 Day Spread Window Policy FAQs

The DPS Application transitioned to a new URL on 26 February 2021. The new URL is https://dps.move.mil/cust. Please ensure you update your bookmarks and also ensure the new URL is approved through your local security to ensure you have access to DPS.

HOT LINKS: Sign in to DPS or create a new account to schedule a move, submit a customer satisfaction survey, or file a loss and damage claim.

DPS Web Link: https://dps.move.mil/cust/standard/user/home.xhtml

DPS is experiencing intermittent outages that may prevent access or limit functions. The program is aware of the issue and actively troubleshooting. This notice will be removed once the issue is resolved.

Personal Property Consignment Instructions Guide

Consignment Guide & Country Instructions

CONUS PERSONAL PROPERTY CONSIGNMENT INSTRUCTION GUIDE ( May 2021 v35 )

OCONUS COUNTRY INSTRUCTIONS (February 2021 v15)

OCONUS PPCIG GBLOC Pacific AOR (Effective Date 9-Apr-19)

OCONUS PPCIG GBLOC Europe SWA AOR (Effective Date 10-Apr-19)

OCONUS State (Alaska and Hawaii) Country Instructions (February 2021 v4)

2021 Peak Season

DP3 PEAK SEASON SLIDES FOR WEEK 19 (20210506) [1.35 MB]

DP3-Industry Conditions Based Movement Call RAHs

Industry Call Readaheads, 10 May 2021 [682.34 KB]

2021 Business Rules

2021 400NG (Final) (04DEC 20) [1.42 MB]
2021 400NG Baseline Rates [4.81 MB]
2021 Claims Liability Business Rules (Change1) 30 March 2021 [2.15 MB]
2021 CRM Instructions 01 March 2021 [202.57 KB]
2021 DP3 NTS Tender of Service (TOS) 01 July 2021 [803.63 KB]
2021 DP3 Tender Of Service (TOS) Change 1 - 30 Mar 2021 [1.52 MB]
DP3 Inconvenience Claim Form (23 Apr 21) [197.62 KB]
DP3 Real Property Damage Form (1 Feb 2021) [688.54 KB]
FY21 CRM TEMPLATE [10.54 KB]
FY21 CRM TEMPLATE 2021 NTS TOS [10.57 KB]

Industry and TSP Communications

2019 DP3 EWG Meeting Minutes [187 KB]
2019-05-02 DP3 Open Discussion - Meeting Minutes [110 KB]
2019-06-18 DP3 Open Discusssion - Meeting Minutes [121.75 KB]
Bot Template [14.57 KB]
FAQs for DP3 Stop Movement 10% Adjustment Scenarios 28 Apr 2020 [47.59 KB]
Positive COVID-19 Results Notification Flow Options [133.3 KB]
TSP Inconvenience Claim Monthly Report 14 Aug 2020 [37.48 KB]

DP3 Business Rules and Regulations

USTRANSCOM TSP Qualifications [139.12 KB]
USTRANSCOM TRB Business Rules 24 Jan 2020 [93.72 KB]
USTC Domestic - International Transit Time Tables - Effectvie 15 May 2021 - Final [914.62 KB]
TSP DP3 Certification of Health Protection Protocols Document 29 Apr 2020 [52.98 KB]
PPM Training Documentation 2019-07-01 [1.95 MB]
Positive COVID-19 Results Notification Flow Options [133.3 KB]
NDA For USTRANSCON DP3 page 1 [3.03 MB]
IT-20 Change 5 [3.03 MB]
IT-20 Change 4 [2.84 MB]
IT-20 Change 3 [2.79 MB]

2021 DP3 Personal Property Forums

2021 Spring Virtual Personal Property Forum (PPF) Open Session Slides [4.78 MB]

Advisories

21-0063

USTRANSCOM PP Advisory 21-0063 VPC Bahrain Closed 02-17 May 2021 [120.96 KB]
21-0062

USTRANSCOM PP Advisory #21-0062 (2021 Customer-Facing Business Rule Changes Training) 30 Apr 21 [148.09 KB]
21-0061

USTRANSCOM Advisory #21-0061 Final NTS TOS 01 July 21 [263.93 KB]
21-0060

DPMO Personal Property Advisory #21-0060 Revision of the Non-Temporary Storage Tender of Service (NTS TOS) [133.42 KB]
21-0059A

USTRANSCOM PP Advisory #21-0059A (Additional compensation for PPM) 6 May 21 [188.17 KB]
21-0059

USTRANSCOM PP Advisory #21-0059 (Additional compensation for PPM) 23 Apr 21 [174.97 KB]
21-0057

USTRANSCOM PP Advisory #21-0057 Revocation Action for WRJE [119.56 KB]
21-0055

Advisory #21-0055 (UPDATE How to Properly Arrive_Deliver A Shipment In DPS) 21Apr2021 [310.72 KB]
21-0054

USTRANSCOM PP Advisory #21-0054 Small Scale Roll-Out for CSS Contract (ECHO) [292.12 KB]
21-0052

USTRANSCOM PP Advisory #21-0052 Nonuse Actions Reminder [13.72 KB]

Household Goods

2018 400NG Baseline Rates [5.97 MB]
2018 400NG Tariff [1.11 MB]
2019 400NG Baseline Rates [5.97 MB]
2019 400NG Change 1 [3.03 MB]
2019 400NG Change 2 [1.15 MB]
2019 400NG Change 3 [1.16 MB]
2019 400NG Tariff [1.15 MB]
2020 DPS DOM Channel Control List [32.96 KB]
2020 DPS INTL Special Solicitation Channel Control List [147.05 KB]
2020 DPS INTL Standard Channel Control List [174 KB]

Non-Temporary Storage (NTS)

2012 NTS Tender of Service [1.42 MB]
A-CERTIFICATE-OF-INDEPENDENT-PRICE-DETERMINATION [54.35 KB]
AGFM - 1 - New Jersey [99.92 KB]
AGFM - A - Indiana [123.85 KB]
AGFM - B - Maine and New Hampshire [121.17 KB]
AGFM - C - Connecticut [119.73 KB]
AGFM - D - Delaware (Containerized) [104.28 KB]
AGFM - D - Delaware and Maryland [122.69 KB]
AGFM - E - Massachusetts and Rhode Island [96.43 KB]
AGFM - F - Ohio [96.02 KB]

Tender of Service NTS Rates Rankings

AGFM [428.62 KB]
BGAC [579.66 KB]
BGNC [222.05 KB]
BKAS [127.83 KB]
CGNT [43.78 KB]
CHAT [87.55 KB]
CLPK [76.32 KB]
CNNQ [471.38 KB]
CONTAINER [431.33 KB]
DEPLOYMENT [354.37 KB]

DP3 Fuel Surcharge Tables

USTRANSCOM Fuel Surcharge Table May 2021 [136.77 KB]