The DPS Application transitioned to a new URL on 26 February 2021. The new URL is https://dps.move.mil/cust. Please ensure you update your bookmarks and also ensure the new URL is approved through your local security to ensure you have access to DPS.

HOT LINKS: Sign in to DPS or create a new account to schedule a move, submit a customer satisfaction survey, or file a loss and damage claim.

DPS Web Link: https://dps.move.mil/cust/standard/user/home.xhtml

DPS is experiencing intermittent outages that may prevent access or limit functions. The program is aware of the issue and actively troubleshooting. This notice will be removed once the issue is resolved.

New User Registration

1 of 3

Instructions

1. Go to move.mil homepage

2. Turn off popup blocker to enable DPS Window and New User Registration window to open.

3. Select “create a new account” this will take you to the DPS Landing Page.
2 of 3

Instructions

DoD Customer Registration

Fill out the Customer Registration fields. Ensure you complete all fields with an asterisk (*). Please remember NOT to Copy and Paste.

Pro-Tip: Check to ensure that all the information you have entered is correct prior to submitting your request.
3 of 3

Instructions

Registration Email

Once you have completed entering your information, an email will be sent approving your application and with further instructions to continue on to DPS.

Pro-Tip: Enter an email address you can check anywhere.

Breadcrumb

New User Registration

Tutorial

Instructions

Instructions

Instructions