Back to top

New User Registration

Get an overview of the online moving process with pro tips from experienced customers and counselors.
Need more? Visit your local transportation office or call 1 (800) 462-2176 for 24/7 support.

Tutorial

New User Registration
  • 1 of 10
    A screen capture of the ETA (Electronic Transportation Acquisition) login screen.

    Instructions

    Go to Electronic Transportation Acquisition (ETA) and click "New User Registration."

    light bulb icon

    Pro-Tip: Turn off your pop-up blocker, otherwise the DPS window and New User Registration window won’t be able to open. 
  • 2 of 10
    Screen capture of the DPS application window with circles directing the user to "DPS."

    Instructions

    Select "DPS" from the list of available applications. Find it in the alphabetical list, and to add it to the "Selected Applications" list by clicking on the plus icon to the right. Then click NEXT at the bottom of the page. 

    light bulb icon

    Pro-Tip:  DPS stands for Defense Personal Property System. It’s just one of many sites housed within the ETA (Electronic Transportation Acquisition) system, which is why you have to go through ETA to access it.     
  • 3 of 10
    A screen capture of the DPS application with "application role" highlighted as the important information

    Instructions

    Choose the Application Role from the dropdown menu that best describes your situation. For example, if you’re on active duty, you probably fall into the category: "DOD Customer/Service Member". 

    light bulb icon

    Pro-Tip: There are a lot of roles in this list! That’s because it takes the coordination of a lot of people to get the moves done! 
  • 4 of 10
    Screen capture of the DPS application showing "email address" as the important information.

    Instructions

    Fill out the Customer Registration fields and choose your security questions. Then you’ll get an email with your username. 

    light bulb icon

    Pro-Tip: Enter an email address you can check anywhere.
  • 5 of 10
    Screen capture of a Gmail inbox with an ETA link contained inside a message.

    Instructions

    In the email, click the ETA link to verify your username and security questions. When you do, you’ll get an email with your 6 digit access key (validation code). 

    light bulb icon

    Pro-Tip:  To save time, leave these windows open while you wait for emails. 
  • 6 of 10
    Screen capture of the ETA dashboard, highlighting "User Id" as the important information.

    Instructions

    Here, verify your username and security questions. Wait for an email from ETA Administrator to get your 6 digit access key (validation code). 
  • 7 of 10
    Screen capture of the ETA application, showing "Validation code" as the important information.

    Instructions

    On the ETA site where you verified your username, enter the validation code to set your password. 
  • 8 of 10
    Screen capture of the ETA app showing how to set a password.

    Instructions

    Now you can choose your password. Make sure it's one that you can remember, but is not a password you use for other websites or accounts.
  • 9 of 10
    Screen capture of the ETA homepage showing the DPS link as important information.

    Instructions

    With your username and password, you can access DPS! On the ETA homepage, login and then click "My Approved Applications" to find the DPS link.

    Use DPS to schedule your move by "self counseling". You will create a profile, upload your orders, and create a shipment. 

    light bulb icon

    Pro-Tip:  Your moving dates aren’t confirmed until you’ve spoken to your local Transportation Office and Moving Company - even if you registered for DPS and created a shipment for your orders. 
  • 10 of 10
    Screen capture of the ETA site, showing a new user how to log in to DPS.

    Instructions

    Log in to DPS