Get an overview of the online moving process with pro tips from experienced customers and counselors.
Need more? Visit or call your local transportation office.
1 of 4
To check the status of your Claim, from the Welcome to DPS screen click on the Claim History button.
2 of 4
Below the green Start My Claim button, click on the VIEW MY CLAIM link.
3 of 4
Within the All Claims section you can view the Status of your claim.
Claim Status meanings:
In Progress – You are still working on creating your claim and have not sent the claim to your moving company for processing.
Submitted - You have sent the claim to your moving company for processing.
Under Review - Your moving company is reviewing your claim.
Updated – You or your moving company updated your claim.
Denied - Your moving company has denied your claim.
MCO Adjudication – You have transferred your claim to the Military Claims Office (MCO) for further assistance.
Settled – You have reached an agreement to settling your claim with your moving company.
- 4 of 4